Why wasn't my interlibrary loan request filled?
Answer
ILL staff will do their best to fulfill your request. In some cases your request may not be filled because we are unable to find a library willing to loan the material, there are copyright restrictions, or there is a particularly high lending cost. There is never a cost to you for using Interlibrary Loan. Auraria Library typically pays $15-35 per loan. However, if the item exceeds this cost, ILL staff will reach out to you to confirm that you still need the material.
Visit our ILL FAQ page for more info.